Legal notice

[Seller]

AXE YAMAZAKI CO.,LTD.

[Address]

3-12-5 Shari-ji, Ikuno Ward, Osaka City, Osaka 544-0022, Japan

[Contact us]

https://axeyamazakisewing.com/pages/contact

[Support Hours]

Monday–Friday, 10:00 AM–5:00 PM (JST), excluding Japanese national holidays.

[Price]

The listed base price is the sales price, including consumption tax.

[Shipping Fees]

Shipping fees are calculated and displayed at checkout based on the delivery destination and order details.

No additional charges other than the product price and applicable shipping fees.

Please note: Any customs duties and import taxes imposed on the order are the buyer’s responsibility. Our service does not cover customs duties or import taxes.

 

[Delivery Period]

Orders are generally delivered within 5–10 business days after payment is confirmed. Delivery times may vary depending on the destination and circumstances beyond our control.

[Payment Methods and Timing]

Payment is accepted by credit card and other payment methods available at checkout. Payment is processed at the time the order is placed.

[Return Period]

Returns are accepted within 30 days of delivery, provided that the product is unused and in its original condition.

[Refund Policy]

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us.

[Return Shipping Policy]

Unless the product is defective or the wrong item was delivered, return shipping costs are the responsibility of the customer. If the product is defective or the wrong item was delivered, we will cover the return shipping costs.